{"id":47530,"date":"2024-02-22T17:41:31","date_gmt":"2024-02-22T16:41:31","guid":{"rendered":"https:\/\/www.searchit-enterprise-search.com\/unkategorisiert\/ciergerservice-begins-on-the-homepage\/"},"modified":"2025-10-20T11:30:09","modified_gmt":"2025-10-20T09:30:09","slug":"ciergerservice-begins-on-the-homepage","status":"publish","type":"post","link":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/","title":{"rendered":"Citizen service begins on the homepage"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;bottom left&#8221; background_color_gradient_stops=&#8221;#004cbe 50%|#001b47 100%&#8221; background_color_gradient_start=&#8221;#004cbe&#8221; background_color_gradient_start_position=&#8221;50%&#8221; background_color_gradient_end=&#8221;#001b47&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||80px|&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; text_color=&#8221;light&#8221; _builder_version=&#8221;4.23.1&#8243; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;41px&#8221; meta_text_color=&#8221;#ffffff&#8221; background_color=&#8221;rgba(255,255,255,0)&#8221; text_orientation=&#8221;center&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ececec&#8221; custom_padding=&#8221;45px||45px|&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#c9c9c9&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ececec&#8221; width=&#8221;60%&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;60%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Teaser&#8221; _builder_version=&#8221;4.23.2&#8243; text_font_size=&#8221;18px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;500&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote>\n<p><em>Municipalities and cities are confronted with an overwhelming amount of data every day. At the same time, they must live up to the mandate of offering the highest quality of service in the digital space as well. A wealth of relevant information such as community news, ordinances and legal texts must be prepared, organised and maintained in an easy-to-understand way. So while the efforts for digitization continue to progress, it is important for the municipal administration to accommodate the citizens with user-friendliness on their website as well.<\/em><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px|||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;60%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title title=&#8221;Off&#8221; comments=&#8221;off&#8221; featured_image=&#8221;off&#8221; admin_label=&#8221;Beitragsmeta&#8221; _builder_version=&#8221;4.16&#8243; title_font=&#8221;|300|||||||&#8221; meta_font=&#8221;|300|||||||&#8221; meta_text_align=&#8221;left&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<br \/>\n[\/et_pb_post_title][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code admin_label=&#8221;Social Sharing Buttons&#8221; _builder_version=&#8221;4.16&#8243; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"shariff shariff-align-flex-end shariff-widget-align-flex-start\"><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-small\"><li class=\"shariff-button twitter\" style=\"background-color:#01227c\"><a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F&text=Citizen%20service%20begins%20on%20the%20homepage\" title=\"Bei X teilen\" aria-label=\"Bei X teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#000\" d=\"M14.258 10.152L23.176 0h-2.113l-7.747 8.813L7.133 0H0l9.352 13.328L0 23.973h2.113l8.176-9.309 6.531 9.309h7.133zm-2.895 3.293l-.949-1.328L2.875 1.56h3.246l6.086 8.523.945 1.328 7.91 11.078h-3.246zm0 0\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button facebook\" style=\"background-color:#01227c\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F\" title=\"Bei Facebook teilen\" aria-label=\"Bei Facebook teilen\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 32\"><path fill=\"#3b5998\" d=\"M17.1 0.2v4.7h-2.8q-1.5 0-2.1 0.6t-0.5 1.9v3.4h5.2l-0.7 5.3h-4.5v13.6h-5.5v-13.6h-4.5v-5.3h4.5v-3.9q0-3.3 1.9-5.2t5-1.8q2.6 0 4.1 0.2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button linkedin\" style=\"background-color:#01227c\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F\" title=\"Bei LinkedIn teilen\" aria-label=\"Bei LinkedIn teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 27 32\"><path fill=\"#0077b5\" d=\"M6.2 11.2v17.7h-5.9v-17.7h5.9zM6.6 5.7q0 1.3-0.9 2.2t-2.4 0.9h0q-1.5 0-2.4-0.9t-0.9-2.2 0.9-2.2 2.4-0.9 2.4 0.9 0.9 2.2zM27.4 18.7v10.1h-5.9v-9.5q0-1.9-0.7-2.9t-2.3-1.1q-1.1 0-1.9 0.6t-1.2 1.5q-0.2 0.5-0.2 1.4v9.9h-5.9q0-7.1 0-11.6t0-5.3l0-0.9h5.9v2.6h0q0.4-0.6 0.7-1t1-0.9 1.6-0.8 2-0.3q3 0 4.9 2t1.9 6z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button xing\" style=\"background-color:#01227c\"><a href=\"https:\/\/www.xing.com\/spi\/shares\/new?url=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F\" title=\"Bei XING teilen\" aria-label=\"Bei XING teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 25 32\"><path fill=\"#126567\" d=\"M10.7 11.9q-0.2 0.3-4.6 8.2-0.5 0.8-1.2 0.8h-4.3q-0.4 0-0.5-0.3t0-0.6l4.5-8q0 0 0 0l-2.9-5q-0.2-0.4 0-0.7 0.2-0.3 0.5-0.3h4.3q0.7 0 1.2 0.8zM25.1 0.4q0.2 0.3 0 0.7l-9.4 16.7 6 11q0.2 0.4 0 0.6-0.2 0.3-0.6 0.3h-4.3q-0.7 0-1.2-0.8l-6-11.1q0.3-0.6 9.5-16.8 0.4-0.8 1.2-0.8h4.3q0.4 0 0.5 0.3z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button reddit\" style=\"background-color:#01227c\"><a href=\"https:\/\/www.reddit.com\/submit?url=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F\" title=\"Bei Reddit teilen\" aria-label=\"Bei Reddit teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"#ff4500\" d=\"M440.3 203.5c-15 0-28.2 6.2-37.9 15.9-35.7-24.7-83.8-40.6-137.1-42.3L293 52.3l88.2 19.8c0 21.6 17.6 39.2 39.2 39.2 22 0 39.7-18.1 39.7-39.7s-17.6-39.7-39.7-39.7c-15.4 0-28.7 9.3-35.3 22l-97.4-21.6c-4.9-1.3-9.7 2.2-11 7.1L246.3 177c-52.9 2.2-100.5 18.1-136.3 42.8-9.7-10.1-23.4-16.3-38.4-16.3-55.6 0-73.8 74.6-22.9 100.1-1.8 7.9-2.6 16.3-2.6 24.7 0 83.8 94.4 151.7 210.3 151.7 116.4 0 210.8-67.9 210.8-151.7 0-8.4-.9-17.2-3.1-25.1 49.9-25.6 31.5-99.7-23.8-99.7zM129.4 308.9c0-22 17.6-39.7 39.7-39.7 21.6 0 39.2 17.6 39.2 39.7 0 21.6-17.6 39.2-39.2 39.2-22 .1-39.7-17.6-39.7-39.2zm214.3 93.5c-36.4 36.4-139.1 36.4-175.5 0-4-3.5-4-9.7 0-13.7 3.5-3.5 9.7-3.5 13.2 0 27.8 28.5 120 29 149 0 3.5-3.5 9.7-3.5 13.2 0 4.1 4 4.1 10.2.1 13.7zm-.8-54.2c-21.6 0-39.2-17.6-39.2-39.2 0-22 17.6-39.7 39.2-39.7 22 0 39.7 17.6 39.7 39.7-.1 21.5-17.7 39.2-39.7 39.2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button sms shariff-mobile\" style=\"background-color:#01227c\"><a href=\"sms:?&body=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F\" title=\"Per SMS teilen\" aria-label=\"Per SMS teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"510\" height=\"510\" viewBox=\"0 0 510 510\"><path fill=\"#a1e877\" d=\"M459 0H51C23 0 0 23 0 51v459l102-102h357c28.1 0 51-22.9 51-51V51C510 23 487.1 0 459 0zM178.5 229.5h-51v-51h51V229.5zM280.5 229.5h-51v-51h51V229.5zM382.5 229.5h-51v-51h51V229.5z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button mailto\" style=\"background-color:#01227c\"><a href=\"mailto:?body=https%3A%2F%2Fwww.searchit-enterprise-search.com%2Fen%2Fenterprise-search-en%2Fciergerservice-begins-on-the-homepage%2F&subject=Citizen%20service%20begins%20on%20the%20homepage\" title=\"Per E-Mail versenden\" aria-label=\"Per E-Mail versenden\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#1887fa; color:#fff\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#999\" d=\"M32 12.7v14.2q0 1.2-0.8 2t-2 0.9h-26.3q-1.2 0-2-0.9t-0.8-2v-14.2q0.8 0.9 1.8 1.6 6.5 4.4 8.9 6.1 1 0.8 1.6 1.2t1.7 0.9 2 0.4h0.1q0.9 0 2-0.4t1.7-0.9 1.6-1.2q3-2.2 8.9-6.1 1-0.7 1.8-1.6zM32 7.4q0 1.4-0.9 2.7t-2.2 2.2q-6.7 4.7-8.4 5.8-0.2 0.1-0.7 0.5t-1 0.7-0.9 0.6-1.1 0.5-0.9 0.2h-0.1q-0.4 0-0.9-0.2t-1.1-0.5-0.9-0.6-1-0.7-0.7-0.5q-1.6-1.1-4.7-3.2t-3.6-2.6q-1.1-0.7-2.1-2t-1-2.5q0-1.4 0.7-2.3t2.1-0.9h26.3q1.2 0 2 0.8t0.9 2z\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;45px||45px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; width=&#8221;60%&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|||||&#8221; hover_enabled=&#8221;0&#8243; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;60%&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-639736174.jpg&#8221; alt=&#8221;Working from home&#8221; title_text=&#8221;working in a call centre&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.23.2&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||false|false&#8221; z_index_tablet=&#8221;500&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.2&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;500&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong><br \/>How innovative technologies simplify access to public information on the web<br \/><\/strong><\/h2>\n<p>Whether the information and forms you are looking for can be found efficiently with the website&#8217;s search function has a direct influence on the quality of service in the eyes of citizens. Making data available in a user-friendly way is therefore one of the most important steps in digitization in the public sector. This article is intended to show how an on-site search on municipal websites can be optimally implemented and what advantages this brings \u2013 to citizens as well as to the administration.<\/p>\n<h3>Digitization as an opportunity for more service quality<\/h3>\n<p>Digitalisation offers an excellent opportunity to simplify access to public services. The best example of this is the success of the &#8220;Digital Office&#8221; app. More than one million Austrians are already using the application to take care of official business conveniently from their smartphones. &#8220;Signing official documents or submitting applications while sitting in a caf\u00e9 without ever having to visit an office in person &#8211; this is a big step towards a more efficient and citizen-friendly administration,&#8221; says Christoph Wendl, CEO of Iphos IT Solutions GmbH. The Viennese company has developed the company&#8217;s internal search engine and on-site search searchit and has been working intensively on the requirements of the public sector for some time. Since the Corona year 2020, Iphos IT Solutions has been leading the campaign &#8220;Austria is looking! Digitization offensive for government organizations&#8221;.<\/p>\n<h3>Onsite search \u2013 search all information and forms of a website<\/h3>\n<p>When websites are put into operation, the importance of search is often not considered \u2013 but from a certain complexity and size of a website, the search functions installed by default reach their limits. One reason for this is that files are only searched for titles, but not for content and metadata. This is a gross disadvantage if official forms, legal texts and ordinances are named with abbreviations that are meaningless for laymen. As a result, it can happen that citizens rack their brains over an outdated version of a form, while the link to the current form is hidden on some subpage.<br \/>A key element of modern websites, especially for cities and municipalities, is an intuitive search function directly on the page. This so-called onsite search allows users to quickly find the information they need without having to navigate through countless menus. &#8220;Imagine being able to find everything from opening hours and events to specific legal details with a single click &#8211; that&#8217;s onsite search,&#8221; explains Wendl.<br \/>The main purpose of further developing public administration in the digital space is to achieve better services for citizens. &#8220;Access to all the information they need, from municipal housing, health care, taxes to cultural events, should be easily and quickly accessible to everyone,&#8221; Wendl continued. &#8220;Our enterprise search software searchit is intended to contribute to such a citizen-oriented service with its convenient on-site search.&#8221;<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg&#8221; alt=&#8221;Working from home&#8221; title_text=&#8221;You&#039;ve reached our support line&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.23.2&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; height_tablet=&#8221;auto&#8221; height_phone=&#8221;auto&#8221; height_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;||26px|||&#8221; custom_padding=&#8221;0px|||||&#8221; z_index_tablet=&#8221;500&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_image][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.23.2&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;500&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h3>Search pictorial documents such as scans and images with one click<\/h3>\n<p>&#8220;Municipalities have to manage many different media: from images, databases, to newspaper articles and forms. In order to offer the most efficient search possible, searchit can be used to search almost any file format, even scanned documents and images,&#8221; explains Wendl. To this end, another innovative tool can be integrated into the digital toolbox of the public sector: OCR technology, short for &#8216;Optical Character Recognition&#8217;. This technique turns scanned documents and photos into searchable and readable text. &#8220;Even if you only have a document as a photo, our system can recognize the text in the image and make it searchable. This makes it much easier to search for specific information in a large number of documents.&#8221;<\/p>\n<h3>Multisite Search &#8211; Comprehensive search for all municipal services<\/h3>\n<p>Federal, state and local governments \u2013 in most countries, the public sector takes place at many levels \u2013 and this is reflected in the digital space. For citizens, it is not always clear to which institution and department they can turn with their concerns. In the worst case, a call ends up in a telephone chain, which ends in a dead end after several forwardings.<br \/>&#8220;Many municipalities offer a variety of websites &#8211; from social institutions to tourism associations,&#8221; says Wendl. &#8220;Ideally, a multisite search is used here: a kind of super search function that makes it possible to access information from different connected websites at the same time. In this way, a citizen could view both local ordinances and supra-regional laws with just one request.&#8221;<\/p>\n<p>In order to establish such a link between offices at the state and local level, Iphos IT Solutions implemented searchit, a multisite search for the State Office for Broadband and Surveying in Bavaria, three years ago. The LDBV manages over 400 official websites in Bavaria with information such as legal texts. With searchit, citizens can also find relevant information from the main page of the Bavarian tax office on these websites of any municipal tax office \u2013 and vice versa.&#8221; Every month, around a quarter of a million search queries are carried out with searchit on the websites of the Bavarian offices and hundreds of thousands of files of various formats are searched using full-text searches.<\/p>\n<h3>Inclusivity through barrier-free presentation of results<\/h3>\n<p>Municipalities and cities have a special responsibility to make their information accessible and accessible. Wendl reports on how searchit addresses this crucial requirement in the public sector: &#8220;An important aspect of our work is to ensure that information is accessible to everyone, i.e. regardless of physical limitations. We rely on &#8216;ReadSpeaker&#8217; for this. This software makes texts accessible through voice output. This means that people with visual impairments can also easily access information &#8211; simply by having the content read aloud.&#8221;<\/p>\n<h3>Administration in the digital space instead of in the waiting room<\/h3>\n<p>If questions can be answered without the need for a phone call or visit to the office, more resources are freed up for civil servants and employees. In times of a shortage of skilled workers in public spaces, this means less processing effort for employees and improved service quality for citizens &#8211; a win-win situation. Queues and waiting rooms are also relieved and processes can run faster and more transparently.<\/p>\n<p>&#8220;We know about the organizational effort that content management represents on public space websites,&#8221; Wendl speaks from experience, &#8220;With the use of effective search, problems can be solved before they occur. From our project priorities, we are also aware of the special requirements for Internet security of the public sector and eliminate potential security gaps right from the start,&#8221; Wendl promises in conclusion.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ececec&#8221; custom_padding=&#8221;45px||45px|&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#c9c9c9&#8243; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#c9c9c9&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px|||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;60%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Go to the page&#8230;&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x61;||divi||400&#8243; image_icon_width=&#8221;40px&#8221; admin_label=&#8221;Zu den Seiten&#8221; _builder_version=&#8221;4.16&#8243; header_line_height=&#8221;2em&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; max_width_tablet=&#8221;50px&#8221; custom_padding=&#8221;45px|20px|20px|20px&#8221; animation=&#8221;off&#8221; z_index_tablet=&#8221;500&#8243; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; border_color_all=&#8221;#0061b0&#8243; border_style_all=&#8221;dashed&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; box_shadow_horizontal_image_tablet=&#8221;0px&#8221; box_shadow_vertical_image_tablet=&#8221;0px&#8221; box_shadow_blur_image_tablet=&#8221;40px&#8221; box_shadow_spread_image_tablet=&#8221;0px&#8221; text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_shadow_blur_strength_tablet=&#8221;1px&#8221; use_border_color=&#8221;on&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>More information about the new features of searchit:<br \/><\/strong><a href=\"https:\/\/www.searchit-enterprise-search.com\/en\/searchit-release-log\/\">searchit-enterprise-search.com<\/a><\/p>\n<p><strong>More information about shareit:<br \/><\/strong><a href=\"https:\/\/www.iphos.com\/shareit-enterprise-filesharing-based-on-nextcloud\/\" rel=\"nofollow noopener\" target=\"_blank\">iphos.com\/shareit<\/a><\/p>\n<p><b>Follow and on LinkedIn to stay up to date:<\/b><br \/><a href=\"https:\/\/www.linkedin.com\/showcase\/searchit-enterprise-search\" rel=\"nofollow noopener\" target=\"_blank\">LinkedIn<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; z_index_tablet=&#8221;500&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<h2>Questions about working from home for your company?<\/h2>\n<p>The IT technicians at Iphos IT Solutions will advise and support you reliably in the selection and integration of the right hardware and software solution for your company for your employees to work safely in the home office via remote connection. Virus and malware protection, encryption, two-factor authentication, licensing of necessary software, VPN connection, setup of terminal servers &#8211; whatever your concern is in terms of teleworking, we are there for you.  <\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.iphos.com\/unternehmen\/kontakt_anfrage.html&#8221; button_text=&#8221;Make an inquiry now!&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; z_index_tablet=&#8221;500&#8243; button_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; button_text_shadow_vertical_length_tablet=&#8221;0px&#8221; button_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<br \/>\n[\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.8.2&#8243; background_color=&#8221;#efefef&#8221; max_width=&#8221;200%&#8221; custom_padding=&#8221;45px||45px|&#8221; global_module=&#8221;2778&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; max_width=&#8221;1080px&#8221; module_alignment=&#8221;center&#8221; width_unit=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_5&#8243; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|300|||||||&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_6&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.9.4&#8243; background_color=&#8221;#002b64&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; max_width=&#8221;200%&#8221; inner_width_tablet=&#8221;50px&#8221; inner_max_width_tablet=&#8221;50px&#8221; custom_padding=&#8221;||30px|&#8221; z_index_tablet=&#8221;500&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_module=&#8221;1844&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.25.1&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; width_phone=&#8221;50px&#8221; max_width_phone=&#8221;1280px&#8221; custom_padding=&#8221;45px||||false|false&#8221; z_index_tablet=&#8221;500&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_center&#8221; vertical_offset_tablet=&#8221;0&#8243; vertical_offset_phone=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; horizontal_offset_phone=&#8221;0&#8243; custom_padding=&#8221;|||&#8221; custom_padding_tablet=&#8221;|||&#8221; custom_padding_phone=&#8221;|||&#8221; background_color_gradient_direction_tablet=&#8221;180deg&#8221; background_color_gradient_direction_phone=&#8221;180deg&#8221; background_color_gradient_stops_tablet=&#8221;#2b87da 0%|#29c4a9 100%&#8221; background_color_gradient_stops_phone=&#8221;#2b87da 0%|#29c4a9 100%&#8221; background_color_gradient_start_position_tablet=&#8221;0%&#8221; background_color_gradient_start_position_phone=&#8221;0%&#8221; background_color_gradient_end_position_tablet=&#8221;100%&#8221; background_color_gradient_end_position_phone=&#8221;100%&#8221; z_index_tablet=&#8221;2&#8243; z_index_phone=&#8221;2&#8243; filter_hue_rotate_tablet=&#8221;0deg&#8221; filter_hue_rotate_phone=&#8221;0deg&#8221; filter_saturate_tablet=&#8221;100%&#8221; filter_saturate_phone=&#8221;100%&#8221; filter_brightness_tablet=&#8221;100%&#8221; filter_brightness_phone=&#8221;100%&#8221; filter_contrast_tablet=&#8221;100%&#8221; filter_contrast_phone=&#8221;100%&#8221; filter_invert_tablet=&#8221;0%&#8221; filter_invert_phone=&#8221;0%&#8221; filter_sepia_tablet=&#8221;0%&#8221; filter_sepia_phone=&#8221;0%&#8221; filter_opacity_tablet=&#8221;100%&#8221; filter_opacity_phone=&#8221;100%&#8221; filter_blur_tablet=&#8221;0px&#8221; filter_blur_phone=&#8221;0px&#8221; animation_duration_tablet=&#8221;1000ms&#8221; animation_duration_phone=&#8221;1000ms&#8221; animation_delay_tablet=&#8221;0ms&#8221; animation_delay_phone=&#8221;0ms&#8221; animation_intensity_slide_tablet=&#8221;50%&#8221; animation_intensity_slide_phone=&#8221;50%&#8221; animation_intensity_zoom_tablet=&#8221;50%&#8221; animation_intensity_zoom_phone=&#8221;50%&#8221; animation_intensity_flip_tablet=&#8221;50%&#8221; animation_intensity_flip_phone=&#8221;50%&#8221; animation_intensity_fold_tablet=&#8221;50%&#8221; animation_intensity_fold_phone=&#8221;50%&#8221; animation_intensity_roll_tablet=&#8221;50%&#8221; animation_intensity_roll_phone=&#8221;50%&#8221; animation_starting_opacity_tablet=&#8221;0%&#8221; animation_starting_opacity_phone=&#8221;0%&#8221; hover_transition_duration_tablet=&#8221;300ms&#8221; hover_transition_duration_phone=&#8221;300ms&#8221; hover_transition_delay_tablet=&#8221;0ms&#8221; hover_transition_delay_phone=&#8221;0ms&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_horizontal_phone=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_vertical_phone=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_blur_phone=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; box_shadow_spread_phone=&#8221;0px&#8221; disabled=&#8221;%91object HTMLInputElement%93&#8243; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Contact us&#8221; image_icon_width_tablet=&#8221;101px&#8221; _builder_version=&#8221;4.25.1&#8243; header_level=&#8221;h2&#8243; header_font=&#8221;|300|||||||&#8221; header_text_align=&#8221;center&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; background_layout=&#8221;dark&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;45px||||false|false&#8221; z_index_tablet=&#8221;500&#8243; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; body_quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; body_quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; body_quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; box_shadow_horizontal_image_tablet=&#8221;0px&#8221; box_shadow_vertical_image_tablet=&#8221;0px&#8221; box_shadow_blur_image_tablet=&#8221;40px&#8221; box_shadow_spread_image_tablet=&#8221;0px&#8221; text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_shadow_blur_strength_tablet=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We focus on holistic service and a high-end Enterprise Search engine. Contact us.<\/p>\n<p>[\/et_pb_blurb][dvppl_cf7_styler cf7=&#8221;42037&#8243; form_field_padding=&#8221;16px|16px|16px|16px|true|true&#8221; form_field_spacing=&#8221;25px&#8221; cf7_message_color=&#8221;#000000&#8243; cf7_message_bg_color=&#8221;#FFFFFF&#8221; cf7_border_highlight_color=&#8221;#0C71C3&#8243; cf7_success_message_color=&#8221;#000000&#8243; cf7_success_message_bg_color=&#8221;#FFFFFF&#8221; cf7_success_border_color=&#8221;#0C71C3&#8243; cf7_error_message_color=&#8221;#000000&#8243; cf7_error_message_bg_color=&#8221;#FFFFFF&#8221; cf7_error_border_color=&#8221;#0C71C3&#8243; _builder_version=&#8221;4.23.2&#8243; _module_preset=&#8221;default&#8221; form_field_font_text_color=&#8221;#000000&#8243; labels_text_color=&#8221;#FFFFFF&#8221; labels_line_height=&#8221;1.6em&#8221; placeholder_text_color=&#8221;#444444&#8243; placeholder_font_size=&#8221;16px&#8221; placeholder_line_height=&#8221;1.1em&#8221; custom_submit_button=&#8221;on&#8221; custom_padding=&#8221;15px||15px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][\/dvppl_cf7_styler][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; vertical_offset_tablet=&#8221;0&#8243; vertical_offset_phone=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; horizontal_offset_phone=&#8221;0&#8243; custom_padding=&#8221;|||&#8221; custom_padding_tablet=&#8221;|||&#8221; custom_padding_phone=&#8221;|||&#8221; background_color_gradient_direction_tablet=&#8221;180deg&#8221; background_color_gradient_direction_phone=&#8221;180deg&#8221; background_color_gradient_stops_tablet=&#8221;#2b87da 0%|#29c4a9 100%&#8221; background_color_gradient_stops_phone=&#8221;#2b87da 0%|#29c4a9 100%&#8221; background_color_gradient_start_position_tablet=&#8221;0%&#8221; background_color_gradient_start_position_phone=&#8221;0%&#8221; background_color_gradient_end_position_tablet=&#8221;100%&#8221; background_color_gradient_end_position_phone=&#8221;100%&#8221; z_index_tablet=&#8221;2&#8243; z_index_phone=&#8221;2&#8243; filter_hue_rotate_tablet=&#8221;0deg&#8221; filter_hue_rotate_phone=&#8221;0deg&#8221; filter_saturate_tablet=&#8221;100%&#8221; filter_saturate_phone=&#8221;100%&#8221; filter_brightness_tablet=&#8221;100%&#8221; filter_brightness_phone=&#8221;100%&#8221; filter_contrast_tablet=&#8221;100%&#8221; filter_contrast_phone=&#8221;100%&#8221; filter_invert_tablet=&#8221;0%&#8221; filter_invert_phone=&#8221;0%&#8221; filter_sepia_tablet=&#8221;0%&#8221; filter_sepia_phone=&#8221;0%&#8221; filter_opacity_tablet=&#8221;100%&#8221; filter_opacity_phone=&#8221;100%&#8221; filter_blur_tablet=&#8221;0px&#8221; filter_blur_phone=&#8221;0px&#8221; animation_duration_tablet=&#8221;1000ms&#8221; animation_duration_phone=&#8221;1000ms&#8221; animation_delay_tablet=&#8221;0ms&#8221; animation_delay_phone=&#8221;0ms&#8221; animation_intensity_slide_tablet=&#8221;50%&#8221; animation_intensity_slide_phone=&#8221;50%&#8221; animation_intensity_zoom_tablet=&#8221;50%&#8221; animation_intensity_zoom_phone=&#8221;50%&#8221; animation_intensity_flip_tablet=&#8221;50%&#8221; animation_intensity_flip_phone=&#8221;50%&#8221; animation_intensity_fold_tablet=&#8221;50%&#8221; animation_intensity_fold_phone=&#8221;50%&#8221; animation_intensity_roll_tablet=&#8221;50%&#8221; animation_intensity_roll_phone=&#8221;50%&#8221; animation_starting_opacity_tablet=&#8221;0%&#8221; animation_starting_opacity_phone=&#8221;0%&#8221; hover_transition_duration_tablet=&#8221;300ms&#8221; hover_transition_duration_phone=&#8221;300ms&#8221; hover_transition_delay_tablet=&#8221;0ms&#8221; hover_transition_delay_phone=&#8221;0ms&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_horizontal_phone=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_vertical_phone=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_blur_phone=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; box_shadow_spread_phone=&#8221;0px&#8221; disabled=&#8221;%91object HTMLInputElement%93&#8243; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;\/wp-content\/uploads\/2018\/04\/key-visual-kontaktformular.png&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.25.1&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; custom_padding=&#8221;40px|40px|40px|40px&#8221; custom_padding_tablet=&#8221;20px|20px|20px|20px&#8221; custom_padding_phone=&#8221;10px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; z_index_tablet=&#8221;500&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Municipalities and cities are confronted with an overwhelming amount of data every day. At the same time, they must live up to the mandate of offering the highest quality of service in the digital space as well. A wealth of relevant information such as community news, ordinances and legal texts must be prepared, organised [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":46744,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[218],"tags":[220,253],"coauthors":[95],"class_list":["post-47530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-enterprise-search-en","tag-enterprise-search-en","tag-onsite-search"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Citizen service begins on the homepage<\/title>\n<meta name=\"description\" content=\"Digitalisation offers the best opportunity to simplify access to public services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Citizen service begins on the homepage\" \/>\n<meta property=\"og:description\" content=\"Digitalisation offers the best opportunity to simplify access to public services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/\" \/>\n<meta property=\"og:site_name\" content=\"searchit - Enterprise Search \/ Volltextsuche\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-22T16:41:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-20T09:30:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"715\" \/>\n\t<meta property=\"og:image:height\" content=\"488\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michaela @searchit\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michaela @searchit\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"24 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/\"},\"author\":{\"name\":\"Michaela @searchit\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/#\\\/schema\\\/person\\\/6b81fbb707f91cf4eba2afb0a9137d68\"},\"headline\":\"Citizen service begins on the homepage\",\"datePublished\":\"2024-02-22T16:41:31+00:00\",\"dateModified\":\"2025-10-20T09:30:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/\"},\"wordCount\":4721,\"image\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/iStock-889458208.jpg\",\"keywords\":[\"Enterprise Search\",\"Onsite Search\"],\"articleSection\":[\"Enterprise Search\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/\",\"url\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/\",\"name\":\"Citizen service begins on the homepage\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/iStock-889458208.jpg\",\"datePublished\":\"2024-02-22T16:41:31+00:00\",\"dateModified\":\"2025-10-20T09:30:09+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/#\\\/schema\\\/person\\\/6b81fbb707f91cf4eba2afb0a9137d68\"},\"description\":\"Digitalisation offers the best opportunity to simplify access to public services.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/iStock-889458208.jpg\",\"contentUrl\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/iStock-889458208.jpg\",\"width\":715,\"height\":488,\"caption\":\"Shot of a young woman working in a call center\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/enterprise-search-en\\\/ciergerservice-begins-on-the-homepage\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Citizen service begins on the homepage\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/\",\"name\":\"searchit - Enterprise Search \\\/ Volltextsuche\",\"description\":\"Einfach finden. Mit der besten Appliance f\u00fcr Enterprise Search!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.searchit-enterprise-search.com\\\/en\\\/#\\\/schema\\\/person\\\/6b81fbb707f91cf4eba2afb0a9137d68\",\"name\":\"Michaela @searchit\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Citizen service begins on the homepage","description":"Digitalisation offers the best opportunity to simplify access to public services.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/","og_locale":"en_US","og_type":"article","og_title":"Citizen service begins on the homepage","og_description":"Digitalisation offers the best opportunity to simplify access to public services.","og_url":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/","og_site_name":"searchit - Enterprise Search \/ Volltextsuche","article_published_time":"2024-02-22T16:41:31+00:00","article_modified_time":"2025-10-20T09:30:09+00:00","og_image":[{"width":715,"height":488,"url":"https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg","type":"image\/jpeg"}],"author":"Michaela @searchit","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Michaela @searchit","Est. reading time":"24 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#article","isPartOf":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/"},"author":{"name":"Michaela @searchit","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/#\/schema\/person\/6b81fbb707f91cf4eba2afb0a9137d68"},"headline":"Citizen service begins on the homepage","datePublished":"2024-02-22T16:41:31+00:00","dateModified":"2025-10-20T09:30:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/"},"wordCount":4721,"image":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg","keywords":["Enterprise Search","Onsite Search"],"articleSection":["Enterprise Search"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/","url":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/","name":"Citizen service begins on the homepage","isPartOf":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#primaryimage"},"image":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg","datePublished":"2024-02-22T16:41:31+00:00","dateModified":"2025-10-20T09:30:09+00:00","author":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/#\/schema\/person\/6b81fbb707f91cf4eba2afb0a9137d68"},"description":"Digitalisation offers the best opportunity to simplify access to public services.","breadcrumb":{"@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#primaryimage","url":"https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg","contentUrl":"https:\/\/www.searchit-enterprise-search.com\/wp-content\/uploads\/2024\/03\/iStock-889458208.jpg","width":715,"height":488,"caption":"Shot of a young woman working in a call center"},{"@type":"BreadcrumbList","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/enterprise-search-en\/ciergerservice-begins-on-the-homepage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.searchit-enterprise-search.com\/en\/"},{"@type":"ListItem","position":2,"name":"Citizen service begins on the homepage"}]},{"@type":"WebSite","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/#website","url":"https:\/\/www.searchit-enterprise-search.com\/en\/","name":"searchit - Enterprise Search \/ Volltextsuche","description":"Einfach finden. Mit der besten Appliance f\u00fcr Enterprise Search!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.searchit-enterprise-search.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.searchit-enterprise-search.com\/en\/#\/schema\/person\/6b81fbb707f91cf4eba2afb0a9137d68","name":"Michaela @searchit"}]}},"_links":{"self":[{"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/posts\/47530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/comments?post=47530"}],"version-history":[{"count":2,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/posts\/47530\/revisions"}],"predecessor-version":[{"id":266886,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/posts\/47530\/revisions\/266886"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/media\/46744"}],"wp:attachment":[{"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/media?parent=47530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/categories?post=47530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/tags?post=47530"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.searchit-enterprise-search.com\/en\/wp-json\/wp\/v2\/coauthors?post=47530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}